Privacy Policy

Last Updated: December 7, 2025

At The Radiant Lotus, we are committed to maintaining the trust and confidence of our clients and students. We understand that in a healing space, privacy is paramount. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [Insert Website URL] or use our services.

1. Information We Collect

We collect information to provide you with a safe, personalized, and seamless experience. This includes:

  • Personal Identification: Name, email address, phone number, and date of birth.

  • Health & Wellness Information: To ensure your safety during sessions (Sound Baths, EFT, etc.), we may ask for relevant health history, physical conditions, or specific areas of focus (e.g., stress, insomnia).

  • Booking Data: Appointment history, purchase records for sessions or training courses, and payment confirmation details (Note: We do not store credit card numbers directly; these are processed by our secure payment partners).

  • Technical Data: IP address, browser type, and cookies to help our website run smoothly.

2. How We Use Your Information

We use your data to:

  • Facilitate Your Healing Journey: To book appointments, send confirmation emails, and prepare for your specific needs (e.g., selecting safe essential oils or adapting sound frequencies).

  • Process Transactions: To securely process payments for sessions and training courses.

  • Communication: To send appointment reminders, updates about classes, and newsletters (only if you have opted in).

  • Training Certification: If you are a student, we use your data to track progress and issue certificates.

3. Confidentiality & Security

We treat your health and personal information with the utmost confidentiality.

  • Client-Therapist Privilege: Any personal experiences or emotional releases shared during a private session are held in strict confidence.

  • Data Security: We implement reasonable security measures to protect your data from unauthorized access, alteration, or disclosure.

4. Third-Party Services

We may use trusted third-party service providers to help us operate our business. These may include:

  • Booking Systems: (e.g., Calendly, Acuity)

  • Payment Processors: (e.g., Stripe, PayPal, Razorpay)

  • Email Services: (e.g., Mailchimp) These providers have access to personal information only as needed to perform their functions and are obligated to maintain its confidentiality.

5. Cookies

Our website uses cookies to improve your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to any inaccurate data.

  • Request the deletion of your personal data from our records.

  • Opt-out of marketing communications at any time.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Email: theradiantlotus5@gmail.com

Phone: +91-93808 65569